Are you a handyman in Grand Rapids whose phone rings while your hands are full?
FieldStone Communications keeps every call, text and email with a customer in one place, and texts a missed call back before they ring the next name.
While you were working
0 unansweredProduct
Manage your calls and texts
Price
$399 a month
Setup
Quick setup
HQ
Kalamazoo
A missed call still gets an answer
You are under a sink and the phone rings. FieldStone texts back from your business number within a minute and asks what they need.
- The reply comes from your number, in your name
- You read the whole exchange when you are done
Missed today
Dan Ortiz — Eastown
Replied: door and two outlets
(616) 555-0142
Texted back · no reply yet
Priya Shah — Creston
Replied: fence gate sagging
Ten small jobs, ten conversations, one place
A handyman week is a lot of short jobs. Everything with a customer is in one place: the calls, the texts, the emails and the photos they sent you.
- Open a customer, see everything said
- Anyone on the team can pick it up
Customer
Priya Shah
Creston · 4 jobs since March
Last call
Tue 4:02 PM · 3 min
Last text
Photo of the gate
Quote sent Wed
Assigned
Sam
The call, written down for you
Calls are transcribed. What the customer asked for is pulled out as a list, so the quote matches what they said and not what you remember.
- Search any call by what was said
- The to-do list is waiting when you hang up
Heard on the call · 3 min
Rehang the back door
“It drags on the frame”
Two outlets in the garage
“One by the workbench”
Wants it done before the 20th
Family visiting
What Communications gives a handyman business
No call goes cold
A missed call is texted back within a minute, from your number.
One list
Calls, texts and emails together: nobody's yet, yours, everyone's.
Nothing from memory
Every call has a transcript and the list of what was asked for.
What is in Communications
Every text, call and email where it belongs.
$399/ month
Start with Communications- Business phone number
- Texts and voice calls
- Call history and transcripts
- Voice recordings
- One list for all of it
- Everything with a customer in one place
- Missed-call follow-ups
- Assignments: unassigned, mine, everyone
- Team chat and notes
- Notifications and tasks
- Basic contacts
- Calendar
- FieldStone Brain and Copilot
- Mobile and web access
Need more than Communications? See more options
Questions people ask
Usually, yes. We go through it with you during setup, or give you a new local number.
Normal use is included. If you are far above it we will tell you before anything changes.
We set everything up with you. If onboarding takes more than 1 hour of your time, your first month is free.
Ready to stop missing calls?
Start with Communications
Get your first customer through us
Write what your form should look like and watch it take shape!
See StoneFormAn hour down the road, not a call centre
We are in Kalamazoo, an hour south on US-131. We set up your number with you, and you can reach the people who built it.
For businesses working in
- Eastown
- Heritage Hill
- Creston
- Alger Heights
- East Grand Rapids
- Wyoming
- Kentwood