Terms of Service

You must be at least 16 years old and capable of forming a binding contract to use the Service. By creating an account, you represent that you meet these requirements and that the information you provide is accurate.

You are responsible for maintaining the security of your account credentials. You agree to notify us immediately if you suspect unauthorized access. We are not liable for losses caused by unauthorized use of your account.

You agree not to:

• Send unsolicited or bulk messages (spam) through the Service, or violate the Twilio Acceptable Use Policy.
• Use the Service for any unlawful, fraudulent, or deceptive purpose.
• Interfere with or disrupt the Service, its infrastructure, or other users' experience.
• Reverse-engineer, decompile, or attempt to extract source code from the Service.
• Impersonate another person or entity, or misrepresent your affiliation.
• Use the AI reception or messaging features to harass, threaten, or deceive anyone.
• Exceed reasonable usage limits or abuse the Service in a way that degrades it for others.

We reserve the right to suspend or terminate accounts that violate these rules, with or without notice.

You retain ownership of all data and content you upload, create, or transmit through the Service ("Your Content"). By using the Service, you grant us a limited license to host, process, and transmit Your Content solely to operate and improve the Service.

You are responsible for ensuring you have the necessary rights and consents to store and process client data on the platform, including obtaining consent from your clients for SMS and voice communications.

The Service includes AI-powered features such as AI reception, smart scheduling, and message suggestions. These features are provided "as is." AI outputs may be inaccurate or incomplete — you are responsible for reviewing and verifying any AI-generated content before acting on it. We are not liable for decisions made based on AI outputs.

You are responsible for complying with all applicable laws governing SMS and voice communications, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and any applicable state or international regulations. This includes obtaining proper consent from recipients before sending messages or making calls through the Service.

The Service may integrate with third-party services (e.g., Google Calendar, Twilio). Your use of those services is governed by their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.

Certain features of the Service may require a paid subscription. Fees are billed in advance on a recurring basis. You agree to pay all applicable fees. We may change pricing with 30 days' notice. Failure to pay may result in suspension of your account.

We strive to keep the Service available and reliable, but we do not guarantee uninterrupted access. We may perform maintenance, updates, or changes that temporarily affect availability. We will make reasonable efforts to provide notice of planned downtime.

To the maximum extent permitted by law, FieldStone and its officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of or inability to use the Service.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be error-free, secure, or uninterrupted.

You agree to indemnify and hold harmless FieldStone and its affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access for any reason, including violation of these Terms. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (e.g., liability limitations, indemnification) will survive.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any dispute arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association, except that either party may seek injunctive relief in court for intellectual property disputes.

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and, where appropriate, by email. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

Questions about these Terms? Reach out at mpukaba.official@gmail.com.