Field Service AI

The AI does the paperwork. You stay the voice your clients hear.

Every call and text, written down

Calls and texts are transcribed as they happen and saved to the client, so you can search what was said, by who, and when.

The details fill themselves in

Names, addresses, project type, preferred times — pulled out of the conversation and dropped onto the contact without you typing.

Ask for anything in plain English

Ask what happened with a client, what's on tomorrow, or who hasn't been called back. There are no menus to learn.

Nothing goes out without you

Drafted texts, notes and appointments land in a review queue. You accept or reject — it never sends on its own.

The AI does the paperwork, not the talking

When a client calls, your phone rings — same as always. FieldStone sits in the background transcribing. After the call the transcript is on the contact, the details are extracted, and if a booking came out of it the appointment is already drafted.

  • Calls ring through to your number
  • Transcripts saved to the client in seconds
  • Texts run through the same extractor
  • Appointments drafted when the conversation calls for one

It knows your business, not just your data

FieldStone keeps a working summary of your business — your services, your hours, how you talk to clients — and grounds what it writes in that. The writing voice is learned from your own sent emails and texts, so a draft sounds like you rather than like software.

  • A business summary you can correct, with a note on where each fact came from
  • Writing voice learned from messages you actually sent
  • Connect Google Docs and it answers from them, citing the doc

Everything it drafts, you approve

Auto-created notes, tasks and appointments do not go live on their own. They queue for review, oldest first, and you accept or reject each one. The same gate covers any message the assistant wants to send on your behalf.

  • One review queue for everything proposed
  • Accept, reject, or edit before it counts
  • Outbound messages route through approval, never straight out

Questions people ask

It listens and it writes. Every call and text is transcribed, the details are pulled onto the client record, and the follow-up work is drafted for you to approve. What it does not do is talk to your clients in your place.

Only when you miss a call. Calls ring your phone first. If you cannot pick up, FieldStone answers, gets the caller's name and what they need, and texts you a summary. It cannot quote prices or book work.

Transcripts are stored on the call record and deleted automatically after 90 days. Callers hear a short disclosure before the call connects, and you can record your own in place of ours.

No. You tell it what you need by text or call and it gets to work. We set the whole thing up with you, and if onboarding takes more than an hour of your time, your first month is free.

Early access is open

We are taking 10 businesses in August, 3 left — grab your spot.

We are based in Kalamazoo, we set the whole thing up with you, and we stay until it runs without you thinking about it. If onboarding takes more than an hour of your time, your first month is free.

Ready to hand off the paperwork?

See if you are a fit