Call & Text Automation

Your assistant answers calls, sends texts, and coordinates with clients — so you don't have to.

Natural voice calls

FieldStone talks to your clients on the phone with a natural-sounding voice — not a robot.

Two-way texting

Clients text your business number and get instant, contextual replies without you typing a word.

Recordings & transcripts

Every call is recorded and transcribed. Search past conversations or pull up exactly what was said.

Smart follow-ups

Automatic reminders and confirmations go out at the right time so clients don't forget.

One number, every channel

Your FieldStone business number handles both calls and texts. When a client calls, FieldStone picks up, understands the request, and creates the appointment. When they text, the same assistant responds with full context of their history.

  • Single business number for calls and texts
  • Full conversation history across channels
  • Seamless handoff to you when needed

Never miss a call

If you can't pick up, FieldStone steps in. The fallback assistant captures the caller's name and project, leaves a note on their contact, and texts you so you can follow up.

  • Captures name and project on missed calls
  • Contact created or matched automatically
  • Follow-up note and SMS notification to you

Autonomous client coordination

After you convert a request to a job, FieldStone reaches out to the client autonomously — texting or calling to help them pick a time. You set the rules, FieldStone does the talking.

  • Sends available time slots to clients
  • Handles rescheduling and cancellations
  • Updates your calendar in real time

Ready to try call & text automation?

See how FieldStone handles it in a live demo.

See live demo now