Are you a general contractor in Grand Rapids with good leads going cold while you bid the rest?
FieldStone Customers puts every remodel enquiry, referral and bid request on one board, with its size, how long it has waited and the next step on it.
This week's enquiries
0 newNew · 0
Walkthrough booked · 0
Estimate sent · 0
Product
Manage your customers
Price
$299 a month
Setup
Quick setup
HQ
Kalamazoo
See which lead is worth your evening
A $50,000 kitchen and a $900 door repair should not wait in the same pile. Each lead shows its size, where it came from and how long it has waited.
- Sorted by size and by how long it has waited
- The one next thing to do is on the card
Waiting on you
Ann Henderson — kitchen remodel
Near $50k · waited 6 days
Marcus Bell — addition
Plans attached · waited 2 days
Keller rental — two baths
Photos in · today
The walkthrough books itself
Send your open times, the homeowner picks one, and it lands on your calendar with the address and what they asked for.
- A reminder goes out the day before
- The notes from the first call are on the visit
The lead
Ann Henderson
Eastown
Wants
Kitchen, new island
Budget
Near $50k
Visit
Thu 4:00
Source
Referral
An estimate with no answer comes back up
A remodel estimate takes a homeowner weeks to answer. FieldStone keeps each open one in front of you until it has a yes or a no.
- The oldest unanswered estimate is at the top
- Past customers come back up when it is time
Waiting on an answer
Priya Shah — basement finish
Estimate sent · no reply
Sam Miller — bath remodel
Opened the estimate twice
Ana Ruiz — porch rebuild
Asked for a second option
What Customers gives a general contractor
One place per customer
The homeowner, the address, the project and every visit, in one place.
One board for every lead
Calls, texts, referrals and website forms land on the same board.
A next step on everything
No lead sits without a date on it. The stale ones rise to the top.
- Contacts and companies
- Customer profiles and history
- Multiple addresses
- Lead management
- Customer pipeline
- Customer journey
- StoneForm and web intake
- Appointments and booking links
- Scheduling and calendar
- Follow-ups and tasks
- Customer notes
- Duplicate detection
- Customer enrichment
- Basic automation
- FieldStone Brain and Copilot
- Mobile and web access
Need more than Customers? See more options
Questions people ask
Yes, if referrals ever wait. A referral that is not called back in two days is the same as a cold lead, and this shows you which ones are waiting.
Yes. Everyone sees the same board, and each lead shows who has it.
We set everything up with you. If onboarding takes more than 1 hour of your time, your first month is free.
Ready to stop losing the good ones?
Start with Customers
Get your first customer through us
Write what your form should look like and watch it take shape!
See StoneFormAn hour down the road, not a call centre
We are in Kalamazoo, an hour south on US-131. We set FieldStone up with you, and you can reach the people who built it.
For businesses working in
- Eastown
- Heritage Hill
- Creston
- Alger Heights
- East Grand Rapids
- Wyoming
- Kentwood