Are you a roofer in Battle Creek whose phone rings forty times the day after a storm?
FieldStone Communications answers a missed call with a text from your number, writes every call down, and keeps the homeowner and the adjuster in one thread per roof.
The morning after the hail
0 unansweredProduct
Manage your calls and texts
Price
$399 a month
Setup
Quick setup
HQ
Kalamazoo
Forty calls, and none of them lost
After a storm the first roofer to answer gets the roof. A missed call gets a text back from your number while you are still on the last one.
- The text comes from your business number
- Every caller ends the day with an answer
Since 7:00 this morning
Maria Lopez
Missed · texted back · inspection Thu
Dan Ortiz
Text with photos · tarp crew sent
Ana Ruiz
Voicemail · asked for photos
The adjuster and the homeowner in one thread
A claim means two people asking about the same roof. Their calls and emails sit together under that roof, in order.
- One thread per roof
- What the adjuster approved is written down
Priya Shah · full replacement
Mon
Homeowner called
Claim opened with her insurer
Tue
Adjuster voicemail
Wants photos of the north slope
Wed
Photos emailed to the adjuster
Fri
Adjuster visit
You are on the invite
The call is written down for you
Which slope, which insurer, what was promised. Every call has a transcript and a short list of what was asked for.
- Calls are recorded and written down
- The details land on the customer, not a notepad
The call
Call with Maria Lopez
Today 9:10 · 4 min
Damage
Hail, north side
Insurer
Claim not opened yet
Roof
About 24 squares
Next
Inspection Thu 10:00
What Communications gives a roofer
One business number
Calls and texts go to the business, not to one person's cell.
Ready for a storm
A missed call is answered by text while you are on another one.
Nothing from memory
Every call has a transcript and the list of what was asked for.
What is in Communications
Every text, call and email where it belongs.
$399/ month
Start with Communications- Business phone number
- Texts and voice calls
- Call history and transcripts
- Voice recordings
- One list for all of it
- Everything with a customer in one place
- Missed-call follow-ups
- Assignments: unassigned, mine, everyone
- Team chat and notes
- Notifications and tasks
- Basic contacts
- Calendar
- FieldStone Brain and Copilot
- Mobile and web access
Need more than Communications? See more options
Questions people ask
Usually, yes. We go through it with you during setup, or give you a new local number.
No. You write it, in your words, and it comes from your number.
We set everything up with you. If onboarding takes more than 1 hour of your time, your first month is free.
Ready for the next storm?
Start with Communications
Get your first customer through us
Write what your form should look like and watch it take shape!
See StoneFormHalf an hour away when you need us
We are in Kalamazoo, half an hour west on I-94. We set FieldStone up with you, in your shop if you like.
For businesses working in
- Lakeview
- Urbandale
- Minges Brook
- Pennfield
- Springfield
- Bedford
- Level Park