Do you run a handyman business in Battle Creek where repeat customers slip through the cracks?
FieldStone Customers keeps every household, landlord and small-job request in one list, with what you did last time and the next step on it.
This week's requests
0 newNew · 0
Visit booked · 0
Quote sent · 0
Product
Manage your customers
Price
$299 a month
Setup
Quick setup
HQ
Kalamazoo
Ten small requests, one list
A door, a gate, a fan, a leaky tap. None of them is worth a notebook page, and all of them are worth a call back. Each one lands as its own request.
- Calls, texts and website forms in the same list
- The one next thing to do is on each row
Waiting on you
Dan Ortiz — back door drags
Call · waited 2 days
Priya Shah — sagging gate
Text with a photo · today
Ana Ruiz — ceiling fan
Web form · today
You remember every house
The third time someone calls, they expect you to know the place. Each customer shows every job you did there and what you noticed.
- Every visit and what was done
- Notes like “gate code 4410” stay with the address
The customer
Dan Ortiz
Lakeview · customer since 2023
Jobs
7 visits
Last
Gutter guard, Oct
Noted
Dog in the yard
Next
Back door, Thu 9:00
Regulars come back up on their own
Gutters in the fall, a deck wash in the spring, a landlord's turnover every summer. FieldStone brings each one back up when it is due.
- Seasonal work comes back up each year
- A landlord's units sit under one customer
Due this month
Sam Miller — gutter clean
Did it last October
Keller rental — 3 units
Turnover list every June
Maria Lopez — deck wash
Asked to be reminded
What Customers gives a handyman business
One place per house
The customer, the address and every job you have done there.
One list for every request
Calls, texts and website forms land in the same list.
Regulars come back
Seasonal and repeat work comes back up when it is due.
- Contacts and companies
- Customer profiles and history
- Multiple addresses
- Lead management
- Customer pipeline
- Customer journey
- StoneForm and web intake
- Appointments and booking links
- Scheduling and calendar
- Follow-ups and tasks
- Customer notes
- Duplicate detection
- Customer enrichment
- Basic automation
- FieldStone Brain and Copilot
- Mobile and web access
Need more than Customers? See more options
Questions people ask
Small jobs are why the list matters. Ten a week is forty call-backs a month, and the ones you forget do not call twice.
Yes. A customer can have as many addresses as they own, each with its own history.
We set everything up with you. If onboarding takes more than 1 hour of your time, your first month is free.
Ready to keep every regular?
Start with Customers
Get your first customer through us
Write what your form should look like and watch it take shape!
See StoneFormHalf an hour away when you need us
We are in Kalamazoo, half an hour west on I-94. We set FieldStone up with you, in your shop if you like.
For businesses working in
- Lakeview
- Urbandale
- Minges Brook
- Pennfield
- Springfield
- Bedford
- Level Park