Are you a general contractor in Battle Creek whose homeowners, subs and suppliers all call your cell?
FieldStone Communications gives the business one number, writes every call down, and files each call, text and email under the customer or the job it is about.
While you were on site
0 unansweredProduct
Manage your calls and texts
Price
$399 a month
Setup
Quick setup
HQ
Kalamazoo
A missed call still gets an answer
You cannot pick up from a ladder. A missed call gets a text back from your business number, so the homeowner hears from you before they call someone else.
- The text comes from your number, not a call centre
- You read the thread when you are down
Ann Henderson · today
10:14
Missed call
10:14
Texted back from your number
10:21
Ann replied
“Can the island move a foot?”
4:40
You called her back
Every conversation sits with its job
The homeowner, the electrician and the supplier all talk about the same kitchen. Their calls, texts and emails are on that job, in order.
- Homeowner, subs and suppliers in one thread per job
- Anyone on the team can read what was agreed
Henderson kitchen · this week
Ann Henderson
Text · island moves a foot east
Voltline Electric
Call · rough-in moved to Thursday
Cabinet supplier
Email · delivery slips a week
The call is written down for you
What was promised on a call is the first thing forgotten. Every call has a transcript and a short list of what was asked for and agreed.
- Calls are recorded and written down
- A change agreed by phone has a record
The call
Call with Ann Henderson
Tue 4:40 · 6 min
Asked for
Island one foot east
Agreed
Price it as a change
Owner
Sam
By
Thursday
What Communications gives a general contractor
One business number
Calls and texts go to the business, not to whoever gave out their cell.
Nothing from memory
Every call has a transcript and the list of what was agreed.
Everyone can see it
The office and the foreman read the same thread you do.
What is in Communications
Every text, call and email where it belongs.
$399/ month
Start with Communications- Business phone number
- Texts and voice calls
- Call history and transcripts
- Voice recordings
- One list for all of it
- Everything with a customer in one place
- Missed-call follow-ups
- Assignments: unassigned, mine, everyone
- Team chat and notes
- Notifications and tasks
- Basic contacts
- Calendar
- FieldStone Brain and Copilot
- Mobile and web access
Need more than Communications? See more options
Questions people ask
Usually, yes. We go through it with you during setup, or give you a new local number.
No. They call and text as they always have. Their messages are filed under the job on your side.
We set everything up with you. If onboarding takes more than 1 hour of your time, your first month is free.
Ready to get calls off your cell?
Start with Communications
Get your first customer through us
Write what your form should look like and watch it take shape!
See StoneFormHalf an hour away when you need us
We are in Kalamazoo, half an hour west on I-94. We set FieldStone up with you, in your shop if you like.
For businesses working in
- Lakeview
- Urbandale
- Minges Brook
- Pennfield
- Springfield
- Bedford
- Level Park